« VoIP Loop - IP telephony news and information for the enterprise | Main | Building Teams: Part Art, Part Science »

March 04, 2007

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

David Hersh

Mike, thanks for keeping my on track :). I posted a follow up to clarify my ideas at https://jivesoftware.com/blog/2007/03/04/counterpoint-why-roi-is-good-and-will-always-be-with-us/

Mukund Mohan

Mike
I belive that both Bill Johnsonton and Matthew Less are looking at quantifying metrics for ROI. Personally I have seen several approaches to ROI
1. Simple - enter 3 variables, get 2 back. Anything that shows less than 300% ROI does not qualify :)

2. Do a detailed 15 day consulting engagement with several interviews and 51 page Excel spreadsheet later you get another number - 279% ROI :)

3. Qualify and Quantify, but accept that its not rocket science and not easy to justify until you do it.

https://bestengagingcommunities.com/2007/03/03/the-roi-from-communities-and-collaboration.aspx

The comments to this entry are closed.

Become a Fan

Twitter Updates

    follow me on Twitter