Catalyst was incredibly busy for all of us in the Collaboration and Content Strategies (CCS) service. The customer interaction and overall conference excitement makes Catalyst a very different experience for both attendees and analysts alike. I've tried to aggregate and summarize the dialogs I had with clients over the course of the week (including ad-hoc conversations in the hospitality suites as well as meetings scheduled during the event). The priorities of the people I talked to were:
- Revisiting strategic plans for collaboration
- Best use of user segmentation models
- Applying social software to "connect the dots"
- Getting started with unified communications