Interesting video interview highlighting some possible Web 2.0 and Enterprise 2.0 capabilities:
..... Most recently, WebEx has been putting resources into it’s WebEx Connect platform, which Shankur described as a “Business mashup collaboration platform”. Think widgets on top of a communication platform for extranet and intranet. There’s two major elements of this platform, one is a server side platform and the second is a client based widget platform. Inside of the client platform is a web based and desktop based program, each will quickly integrate widgets from third parties.
A practical use case of their platform could be for internal sales teams to collaborate build documents, proposals and plans, they could then work with prospects, sharing data, bringing the process to the close, then pass on to delivery and fulfillment teams. The toolset could comprise of video, IM, synchronous tools like persistent chat, document sharing, and even the dreaded email. Existing CRMs could create widgets that could deploy, making the process seamless. I’m somehow reminded of the portal movement in the late 90s which I was deploying at Exodus.
I asked Shankur a few other questions, and found out that this is part of the overall corporate strategy of WebEx, and also their recently new parent company, Cisco. In the future they will align with Cisco’s “Unified Communications” strategy, and integrate other products. I asked about Five Across, Tribes, and other acquisitions, but he didn’t give me any hard answers. The Widget framework should be able to support widgets from other platforms, like NetVibes, Google Desktop and Google Widgets, Facebook and Microsoft Gadgets. “Do you have Live Video?” Shankur responded that they have partners like Veodia who are building a widget.