WebEx Updates Web Collaboration Suite

Timely update given Microsoft Office Live Meeting 2007:

The WebEx collaboration suite consists of five applications, each designed for specific collaborative business processes. The suite comprises WebEx Meeting Center, WebEx Event Center, WebEx Sales Center, WebEx Training Center and WebEx Support Center.

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The upgraded platform provides network-based recording (NBR) capabilities for web conferencing, allowing hosts to record sessions and create valuable libraries of archived meetings, events, seminars and support sessions. Unlike traditional desktop-based recording, WebEx network-based recording is optimized to allow on-demand streaming and downloading of archived sessions.

Administrators can configure WebEx NBR to automatically capture all meeting content, including chat, presentations, and audio and video data. WebEx NBR can be easily customized to archive files on a company's write-once read-many (WORM)-compliant storage network. Content is recorded in a highly secure format, optimized for scalable storage, and customers can customize the solution's administrative settings to meet their specific retention polices.

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With more than 100 new usability features across the suite, WebEx Fall 2007 makes it easier to participate in meetings. Automatic form completion and attendee profiles with preferred telephone numbers make joining meetings faster and easier. In addition, asynchronous collaboration capabilities improve attendee participation between meetings, whether it is through a customized sales portal in the WebEx Sales Center or an enhanced post-event survey for WebEx Event Center.

Other features highlighted in WebEx Fall 2007 include:

WebEx Meeting Center

- Advanced multimedia presentations with up to six simultaneous live video streams

- Streamlined meeting and audio conferencing with personalized attendee settings

- Presentations with PowerPoint notes/scripts on a private panel visible only to the presenter

WebEx Event Center

- Improved pre- and post-event interactions with advanced closed-loop lead-management capabilities

- Integrated event archiving to create valuable online libraries of recorded events for training or marketing

WebEx Sales Center

- Enhanced prospect portals that accelerate sales cycles by engaging prospects outside the web meeting

- Automatic salesperson notification when prospects access their WebEx Sales Center portals

WebEx Training Center

- Comprehensive testing and tracking capabilities to help instructors monitor learner progress and program effectiveness

- Automated waitlist feature that helps trainers maximize registration WebEx Support Center

- New console option that improves productivity by allowing technical support representatives to easily manage multiple active sessions

- Instant web-based chat without any download for customers

- Customizable chat phrase library to help technical support agents        deliver faster responses and resolution

WebEx Makes the Web a Better Place to Meet with the Launch of Fall 2007 Web Collaboration Suite

Comments

[Karel Lukas]

Hi Mike,
This is Karel Lukas from Yugma. Just writing a quick note to let you and your readers know that we just announced our new Yugma Skype Edition this morning. You can find it at https://www.yugma.com/yugmaskype , or at extras.skype.com
Best Regards,
Karel