Compelling example of how unified communications can transform work practices:
At the Radiological Society of North America's annual conference, Carestream Health, Inc. today announced an agreement to integrate and sell a key component of the IBM (NYSE: IBM) Unified Communications and Collaboration (UC2(TM)) platform -- IBM Lotus® Sametime®. The combination of Lotus Sametime software and Carestream Health's radiology solutions will facilitate rapid communication, including instant messaging and Voice over Internet Protocol (VoIP) interactions between radiologists and other medical professionals involved in the diagnosis and treatment of patients.
The quality of patient care can be adversely affected by delayed communication or the inability to immediately collaborate with the right experts at the right time. Incorporating communications and collaboration capabilities into routine work processes for medical professionals can improve the speed and efficiency of diagnosis, resulting in faster results and treatment plans for patients. With Carestream Health's systems and IBM software, medical professionals will be able to find experts quickly based on location and topic, and collaborate instantly through instant messaging or a VoIP conversation.
Additionally, users can share computer screens in real time, highlighting key parts of an image to collaborate on a diagnosis. For example, if a radiologist determines that urgent care is required, they can immediately contact the referring physician to communicate critical results. By clicking on the referring physician's name -- which appears within the application -- they can begin an instant messaging dialog or initiate a VoIP call. If additional opinions are needed, colleagues can quickly be added to a VoIP conference call.