The challenge for DimDim is that people are moving away from stovepipe decisions for on-premises web conference tools in large organizations. Within the large enterprise and many medium size companies, decision criteria are slowly shifting towards a UC framework. That dynamic, coupled with that fact that many currently installed on-premises web conferencing systems are driven by an application need (e.g., virtual classrooom), means that DimDim needs to think ahead of the curve and not target current scenarios. What I would suggest would be to integrate DimDim with open source VoIP (i.e., Asterisk), embedding an IM/presence gateway to federate with systems (e.g., IBM, Microsoft, public networks) and integrate with a select area of vertical applications to help champions shape their business case. Strategists might be interested in a more cohesive open source platform framework that plays to a UC context than simply replacing one functional tool (web conferencing) with another.
What about our Webex/GoToMeeting bills? No, way we need that for sales. What if we switch to DimDim, a freemium, open source-based alternative? And right there we have a nice, simple, "no duh" value proposition and one that will be popular in a recession. But, does the software work?
I got a demo last week, and the answer is sort of, mostly. What was really sweet was that there was no download required; one click from the email link and I was connected to the presenter's desktop, could see his face on a video screen, and we could voice and text chat. The "sort of" is for the few minor glitches we experienced (which Steve, the CMO, fixed on the spot) and I think it crashed Safari on me, but then lots of things seem to crash Safari these days. So DimDim is perhaps not quite ready for prime time, but it seemed very close.