« Burton Group Workshop: Enterprise Social Networking | Main | Small Settings Update, Large Discovery Impact? »

May 12, 2009


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Chris Graves

You make many important points but I think you and many others could be missing the main value because you've not used Persistent Group Chat (Multi-user Chat with persistent transcript) in a work environment where timely "exception reporting" is needed.

The value arises when stuff happens that was not planned and is not covered by other channels.


I prefer using simple group chat based software like KyKaChat for our own company, similar with 37signals product but you can install on your own server, so it's more customizable. It has a transcript capability for each registered user, search function

William Chadwick

I'm curious to know if your questions were ever answered as many of them are my questions also.

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