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November 07, 2006

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Sean Burgess

The important word there is social. As much as we would like it to be, work is not about being a place to develop social relationships. Most of us think it is a better place to be if that can happen, but it is not necessary to accomplish the main goal. The difference between kid's communication environments and a work environment is very similar to what it was when I was a teenager. Back then, we used the phone to do everything and my parents communicated at work using paper memos sent interoffice mail. Although the phone has given way to text messaging and IM and memos are now electronically distributed Word documents, the real time vs asynchronous nature of the communication stays the same. Unless something radical starts changing work environments, workers will continue to need to use asynchronous communication methods like email for sharing information with coworkers.

Sean---

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