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April 29, 2009


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Bill Odell

Great topic Mike! I spent many years in the UC space and now work at an Enterprise 2.0 company using social networking for customer service. I also am a big fan of social messaging platforms like Twitter. You are doing everyone a great service to help dissect these solutions and help folks understand their unique value add and how to leverage them. Cant wait to hear how it goes and hopefully you will share the feedback with us.

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